Since 2001, WildWorks has been partnering with the leaders of a global organisation based in Asia, spanning 14 countries including China, Indonesia, Australia, Vietnam, Malaysia, Thailand and the Philippines. WildWorks workshops have been delivered in places such as Bangkok, Singapore, Lijiang, Guilin, Xining (in both English and Mandarin). The process has been successful because the leadership and people involved want to develop their business in a focused and collaborative way.
The challenges faced by this organisation over the last decade have included:
- Geographic and functional silos: country head offices dispersed across Asia with their own internal functional silos
- Customer expectations: radical improvement in service/experience across all touch points
- Global parent expectations: reduce costs; improve growth rate; align with global strategy
- Cross-regional projects: optimise organisational initiatives; standardise processes and IT; reduce duplication; share knowledge.
WildWorks has provided support and guidance to this organisation over the last ten years in the following ways:
- Business Transformation and Leadership support and guidance
- Alignment and engagement of strategy across and within countries
- Collaboration across the region to support cross-organisational initiatives
Engagement is a universal concept with business transformations and leadership. That is why the WildWorks way of working transcends cultures and languages.
Testimonials
"We are now on the right track and travelling much faster than before." President - Asia, Global Food Services Organisation
